
Workplace Conflict Management for Public & Non-Profit Institutions
Supporting collaborative environments since 1994.
Is your organization struggling with a conflict culture, having difficulties with effective decision making, or devoting too much time to fire-fighting instead of mission completion?
Kaplan Collaboration offers a range of on-demand services to help construct positive work environments in school systems, higher education, and public institutions, working with leadership to establish tools and structures that foster productive communication and streamlined problem-solving across the board.
Services
General Training & Workshops
Tool-oriented sessions on conflict-related topics for administrators, instructors, supervisors, support staff, and other groups, covering one or more topics related to alternative dispute resolution, communication, decision making, group problem-solving approaches, and organizational culture.
Targeted Mentoring & Professional Development
Focused coaching and sounding board for conflict management professionals, administrators, chairs, and supervisors, along with process support for larger group decision making.
Structural Review & Institutional Support
An array of services for institutions: conflict audits, structural integration recommendations, charter development and review (particularly for ombuds programs), conflict management policy review, and institutional assessment (e.g., appeals processes, governance, existing conflict management service operation).

“Peace is not the absence of conflict, but the ability to cope with it.”
–Mahatma Gandhi
Get in Touch
Please use the contact form or email directly to kaplan@kap-collab.com