Targeted Mentoring & Professional Development

Ombuds professional development support

Individualized and/or small-group direct training and interaction with ombuds and other conflict management professionals within an academic institution. Topics include case management, intake, conflict coaching, visitor options, respondents, standards of practice, charter management, reporting.

Workgroup facilitation; chair/departmental mentoring

Process support for entity seeking neutral facilitation toward principle-based decision making. Individualized process support for department/program chairs tasked with leading academic units through difficult and conflict-intensive issues.